Losing your website provider?
Your practice website is safe with us.
If your provider is closing, has been taken over, or just isn't what it was — including practices moving from My Surgery Website — we'll move everything carefully, quote a fixed price up front, and never tie you into a long contract. You've been locked in once. Not here.
Moving from a closing provider? Migration included free for practices joining before 31 October.
Request a free migration review Or just phone: 01635 881188
On My Surgery Website? Two dates matter.
According to the notices MSW has been sending its customers, practices need to act sooner than the shutdown date suggests. Your own agreement sets your exact dates — dig it out and check.
1 September 2026 — your website stops changing
MSW's notice says it will not provide site updates or support beyond the later of your agreement expiry or 1 September 2026. Your site stays up — but frozen. A new GP, changed opening hours, a flu clinic announcement: nobody there to make the change. And if MSW administers your domain, this is also the date to instruct them, in writing, where it should point — or that decision is made for you.
31 March 2027 — the platform switches off
The final end of service. Everything about your next website — provider chosen, content moved, domain pointed, forms tested — needs to be settled well before this, not during the final weeks when every departing practice is in the same queue.
The things practice managers worry about — handled
A website move touches everything patients rely on. Here's what "we handle it" actually means.
Your content
Every page, policy, document and image moved across — and refreshed where it's out of date, not just copied.
Your domain
Your web address stays yours and stays working. We manage the technical switch so patients never hit a dead end.
No downtime
The new site is built and checked in full before anything switches. Patients simply find a better website one morning.
Your forms
Registration, contact and feedback forms rebuilt and tested — with every submission reaching the right inbox.
Accessibility
Built to WCAG 2.2 AA and current NHS England guidance, with a proper accessibility statement — not an overlay widget.
Your team
We show your staff the dashboard, hand over logins, and stay on the phone. Nobody is left guessing.
How a migration runs
Six stages, a fixed quote before we start, and you always know where things are.
Free review
Send us your website address. We audit it against the 50-point NHS guidance checklist and tell you honestly what we find.
Fixed quote
One price for the whole move, agreed in writing before any work starts. It doesn't change.
Build
Your new site takes shape on the modern NHS pattern — task-first, calm, fast — while your current site carries on untouched.
Your approval
You and your team review everything before launch. Nothing goes live until you're happy.
The switch
We handle the domain and technical changeover. No downtime, no lost patients.
Looked after
Same-day changes, urgent notices, your dashboard — the ongoing service starts on day one.
What you gain that you didn't have
✓Urgent notices, yourself
A message on your website in seconds, from your phone, any hour — phone outages, closures, emergencies. Yours to use without waiting for anyone.
✓Same-day changes, timed
Some providers offer monthly content updates. We complete changes the same working day — and every request is timestamped, so you can see it rather than take our word for it.
✓A person who answers
Direct phone and email to the people doing the work — serving NHS practices since 2006, including a CQC Outstanding-rated centre.
And the promise that matters most: no lock-in
No five-year licences. No notice periods. The service runs year to year at £575 + VAT, everything included, and you're free to leave at any renewal — with a proper handover if you ever did. After what's happening in this market, we think that's the only honest way to sell a website.
See a demo with your practice's name on it
Type your practice name and open a live example website — no forms, no waiting.
Or just book a 20-minute call
Pick a slot and we'll talk through your situation — what your current provider holds, what moving involves, what it would cost. No obligation, and we'll have looked at your website before we ring.
Calendar not loading? Open the booking page directly or call 01635 881188.
Request your free migration review
Email us your practice name and current website address — that's all we need to start. You'll get an honest review of where your site stands and a fixed quotation, usually within two working days. No obligation, and we'll tell you if staying put is your best option.
Email your details Call 01635 881188